• Knowledge Management Homepage
• Knowledge Management Homepage of Texas Univ.
• Knowledge Management Network CIBIT
• UCSF Center for Knowledge Management
• Knowledge Praxis
• ARPA Knowledge Sharing Effort public library.
• BRINT WWW Virtual Library Knowledge Management
• Knowledge Management Think Tank(BRINT)
• Some management science references on managing knowledge creation.
• Intranet/Knowledge Management Resource Center a good publications reference site
• The international knowledge management network site, some interesting news and information, it used to be just an ftp site with position papers but it was updated to a web site in summer '96. Established by CIBIT and the University of Amsterdam
• The knowledge management forum site, another interesting site that users can contribute their position papers on the subject. It also has a good reference page with abstracts.
• Knowledge management server at the University of Texas at Austin - this has been re-vamped and is very informative with a good publications page and case study pages.
• Dr. Karl E. Sveiby knowledge management web site at Queensland University of Technology - it references the "tango" a non-computerised business simulation for knowledge management.
• Karl E. Sveiby's home page -- devoted to creating Business from Knowledge!
• Kentucky Initiative for Knowledge Management (KIKM). - Established in 1988 within the Decision Sciences and Information Systems Area of the University of Kentucky's College of Business and Economics, KIKM's purpose is 1) to foster cutting-edge research that stimulates, discovers, and explores new computer-based possibilities for knowledge management, 2) facilitate effective, up-to-date instruction about the rapidly growing and changing field of knowledge management; 3) establish a reputation for innovation and expertise in knowledge management.
• Knowledge Acquisition Workshops and Archives - Knowledge Acquisition Workshops ( KAW) is an international network of researchers concerned with methodologies, tools and techniques for knowledge acquisition. It runs annual one-week workshops in North America, Europe and Japan/Australia. (See also : The Knowledge Science Institute (KSI))
• Knowledge Base Management Systems WWW Page - Papers and Technical Reports on Knowledge Management related topics. Maintained by the University of Toronto .
• Knowledge Engineering Pty Ltd. - a software company based in Melbourne, Australia. Premier product is the KE Texpress Object Oriented Database Management System, an object oriented database system supporting high speed retrieval from very large collections of both structured data and free text.
• Knowledge Science Institute *** Knowledge Science Institute (KSI) was founded at the University of Calgary in 1985 with a mandate to study all aspects of the knowledge economy.
• Knowledge WorkNet Home Page - Knowledge WorkNet* is a virtual organization designed to enable researchers, consultants, managers, students, and others to explore issues related to the transition to a knowledge-based economy and society.

Knowledge Management : New Links Submitted by KM Forum Participants

• First International Conference on Practical Aspects of Knowledge Management :October 30 - 31, 1996, Basel, Switzerland Workshop on Product Knowledge Sharing for Integrated Enterprises
• Knowledge Mapping
• • The stated intent of this site is "To define and structure, in an operational state, Knowledge Mapping.
• Home Page for the Knowledge-Based Systems Group, Department of Computer Sciences at Univ. Texas at Austin.
• • They state, " The long-term goal of our research is to develop technology for constructing and using large, multifunctional knowledge bases on computers. These knowledge bases would significantly improve current expert systems and tutoring systems because they contain the broad knowledge of a domain required to perform multiple tasks and to explain domain knowledge from multiple viewpoints."
• Another KMF on the web!! Or so I'm told. Due to the restricted number of users allowed on this host, I have yet been able to connect. If anyone is able to access this site please let me know what you find. [Bo]
• Glossary from Jonathan Ostwald's thesis; Knowledge Construction: An Approach and Tool Support for Collaborative Design of Work-Oriented Systems, Center for Lifelong Learning & Design, Computer Science Department of the University of Colorado at Boulder
• Knowledge Management FAQ: Frequently Asked Questions. What is Knowledge Management (KM)? KM consists of activities focused on the organization gaining knowledge from its own experience and from the experience of others, and on the judicious application of...
• • http://www.atm-int.com/km/index.html
• Knowledge Discovery Research Group, Queensland University of Technology, Australia
• • The central objective of this group is to develop an integrated set of techniques and strategies, implemented as a prototype, that provide users with access to knowledge: That is relevant, When it is needed, Where it is needed, and In the right format
  • To achieve these global aims, the work of this group is split into two main activities that will run in parallel. The first activity focuses on the theoretical aspects, and the second on prototyping.

Knowledge Management : Electronic Resources on Related Topics

ARTIFICIAL INTELLIGENCE

• MIT Artifical Intelligence Laboratory

DATA WAREHOUSING

• Knowledge Exchange TM Knowledge Management System
• Knowledge Management and Processing
• Living Textbook

INFORMATION MANAGEMENT/SCIENCE

• Information Systems and Knowledge Management
• MultiCentric Knowledge System - A new tool for the documenting and management of knowledge. MCKS is a computer based system for the modeling of the real world with all its complexity. It is an attempt to overcome current deficiencies in the documenting and management of knowledge.

KNOWLEDGE SHARING

• The Business Transformation Book Cafe Knowledge Garden
• Special Libraries Association Selected References on Knowledge Management
• NWAIAG A Technology Transfer Group which aims to help Business and Industry take advantage of technologies related to Machine Intelligence.
• Summary of results of an AIAI 1994 survey describing the major computer-based projects being undertaken to support the more effective use of corporate knowledge - now quite dated but still has some useful links.

LEARNING ORGANIZATIONS

• A Bibliography of Knowledge in Organizations By Laurence Prusak and Suzanne Connolly, Ernst & Young LLP
• A Business Researcher's Interest: Knowledge Management & Organizational Learning
• The Fifth Discipline/Fieldbook Resources Connection
• International Workplace Studies Program (IWSP) at Cornell University
• Learning-Org Dialog on Learning Organizations
• MIT Organizational Learning Network
• Stanford Learning Organization Web
• The Learning Organization Home Page *** - web page and archives for the LEARNING-ORG mailing list. List is well supported and features many topics related to both learning organizations and knowledge management.
• The Official Intellectual Capital Home Page - A new page - just getting started - recommend that you put this one on your list of ones to watch.
• Ontolingua Guided Tour *** This tour is for people who would like an introduction both to developing ontologies and to using the Ontolingua Ontology Editor provided by the Stanford KSL Network Services for creating and modifying ontologies. Use the KSL Interactive Ontology Server for developing and viewing ontologies. KM FORUM PARTICIPANTS: PLEASE THINK ABOUT THE POSSIBILITY OF USING THIS TOOL TO DEVELOP A KNOWLEDGE MANAGEMENT ONTOLOGY. Please forward your comments on the subject to the host of the KM Forum.
• The Origins of Knowledge - "The Origins of Knowledge", a book under construction by Onar Åm concerning the evolution and anatomy of knowledge. In developing a biological and social theory of knowledge he visits many disciplines ranging from a theory of Power, Systems theory, Complexity, Memetics and Gestalt psychology. Onar Åm is a contemporary classical composer. He has studied psychology, philosophy, mathematics and systems theory. (KM Form host's note: This should not be confused with the book The Origins of Knowledge and Imagination by Jacob Bronowski).
• Robert Taylor's Home Page - Robert is a participant in the KM Forum
• Rudolf Steiner's Philosophy of Freedom Quite subjectively edited by Andreas Carter. The writings are about the role of thinking in human life. Is it possible to find an absolute starting point for human knowledge that is not dependent on anything external?

• Knowledge Inc. Articles from the premiere issue of this new publication described as the "Executive Report on Knowledge, Technology and Performance" by the founding editor Britton Manasco. [Thanks Britton!!] Also worth checking out: Editorial Column, Articles on the Knowledge Enterprise, Interviews with 'Leading Lights', Calendar of KM Events.
• KM Metazine This webzine focuses on Knowledge Management with specfic emphasis on Documentation and Training issues. Also supports a Cumulative Index. Journal of Universal Computer Science (Special Issue on IT for Knowledge Management), 3 (8), 1997, Springer-Verlag. (To be reprinted in: Borghoff, U.M. and Pareschi, R., (Eds.), Information Technology for Knowledge Management. Springer-Verlag, 1998)
• • KM Metazine presents a unique approach to publishing a special-interest magazine. Each issue, KM Metazine will be published in two distinct, but complementary formats: KM Briefs and the complete KM Metazine.
  • KM Briefs is the abbreviated "Executive Summary" version of the full publication. KM Briefs will be available in print (by subscription and complementary distribution) and in Acrobat Portable Document Format.
  • KM Metazine is an expanded, full-text, hyper-linked version, containing more information than KM Briefs. KM Metazine can also be acquired on disc (by subscription) and is available in both HTML and PDF formats on this Web server.
• Karl M Wiig; books published and distributed by Schema Press, 5211 Vicksburg Dr, Arlington, TX 76017; Fax (817) 478-1048; Email 71117,1427@compuserve.com The 3 volumes are:
• • Volume 1; Knowledge Management Foundations, Thinking about thinking, How people and organisations create, represent and use knowledge; ISBN 0-9638925-0-9
  • Volume 2; Knowledge Management, The central focus for intelligent-acting organisations; ISBN 0-9638925-1-7
  • Volume 3; Knowledge Management methods, Practical approaches to managing knowledge; ISBN 0-9638925-2-5
• The International Journal of Human-Computer Studies
• • The International Journal of Human-Computer Studies is a scholarly journal published monthly by Academic Press. IJHCS was founded as the International Journal of Man-Machine Studies (IJMMS) in 1968 by Barrie Chaplin, Brian Gaines and John Gedye at the University of Essex. It originally published 400 pages a year on a quarterly basis. It has grown over the years until today it publishes some 2,700 pages a year on a monthly basis. In 1989, IJMMS spun off a sister journal, Knowledge Acquisition, which published 6 annual volumes of some 400 pages a year. In 1994, IJMMS updated its name to become the International Journal of Human-Computer Studies, and in 1995 it reabsorbed Knowledge Acquisition.
• The Journal of Mind and Behavior
• • The Journal of Mind and Behavior (JMB) is dedicated to the interdisciplinary approach within psychology and related fields - building upon the assumption of a unified science. Mind and behavior position, interact, and causally relate to each other in multidirectional ways; JMB urges the exploration of these interrelationships. Contains a very good search engine for searching abstracts.
• KnowledgeManagement World

• Bellinger, Gene Knowledge Management: Emerging Thoughts by Gene Bellinger Posted October 5, 1997.
• Davenport, Thomas Knowledge Management Case Study: Knowledge Management at Hewlett Packard, Early 1996 Posted April 10,1996.
• Davenport, Thomas Some Principles of Knowledge Management Posted April 10,1996.
• Davenport, Thomas Teltech: The Business of Knowledge Management Case Study Posted April 10,1996.
• Davenport, Thomas Knowledge Management Case Study: Knowledge Management at Microsoft Posted April 30, 1997.
• Davenport, Thomas Knowledge Management Case Study: Knowledge Management at Ernst & Young Posted April 30, 1997.
• Harris, David B. Creating a Knowledge Centric Information Technology Environment Posted April 30, 1997
• Knapp, Ellen Know-How's Not Easy, Computerworld, March 17, 1997.
• Lucier, R.E. Knowledge Management: Refining Roles in Scientific Communication, EDUCOM Review, Fall 1990.
• Macintosh, Ann, Position Paper on Corporate Knowledge Management, Artifical Intelligence Application Institute, March 1995.
• Martin, D.C., C.S. Ang, M.E. Salomon, and M.D. Doyle Libraries in the Information Age, UCSF Library and Center for Knowledge Management Internal Documentation
• Montague Institute, 12 Ways to Measure Intellectual Capital
• Newman, Brian, Knowledge Management vs. Knowledge Engineering, January 5, 1996
• Prusak, Laurence, Knowledge Management: The Ultimate Competitive Weapon
• Salomon, M.E. and D.C. Martin, An Electronic Journal Browser Implemented in the World Wide Web, Proceedings of the Second International WWW Conference 1994: Mosaic and the Web, January 11, 1994 Out-of-box Thinking Analyses of cutting-edge management and technology issues relevant to knowledge managers and knowledge intensive organizations. Critical analyses that challenge the 'taken for granted' assumptions about knowledge management issues.
• [Un]Conventional Knowledge: On Knowledge Management Essentially, a compilation of key ideas from various sources - academic and practitioner - that create a mosaic of what I think about as the emergent definition of Knowledge Management. These 'punchlines' should be equally helpful to practitioners and academics for questioning 'mainstream' thinking and generating alternative ideas.
• A Tribute to Thomas Kuhn A compilation of papers from various disciplinary perspectives that have been influenced by the thinking of Thomas S. Kuhn. Compiled as a tribute to the late stalwart philosopher of science.
• Intellectual Capital: The New Wealth of Organizations (Thomas A. Stewart) Tom Stewart has been sharing his insights about knowledge management and intellectual capital through his articles in the Fortune magazine. Tom has now created his own web presence with the launch of his new book. Here are links to selected articles written by Tom that we have found of particular interest.
• • Why Dumb Things Happen to Smart Companies
  • Brain Power: Who Owns It... How They Profit From It (Book Excerpt)
  • The Coins in the Knowledge Bank
  • Getting Real About Brainpower
  • Trying to Grasp the Intangible: Putting a Dollar Value on Corporate Knowledge
  • Mapping Corporate Brainpower
  • The Invisible Key to Success Some practitioners and theoreticians discuss the "communities of practice": informal organizational entities that self-emerge around a problem or issue of common interest. They have no formal agenda and no formal "deliverable". What drives them is a self-controlled mutual sense of purpose and a sharing of ideas.
  • Company Values that Add Value Value statements need to be understood in the context of what people do. Values do not grow out of the CEO's office or the HR department, they grow out of communities of practice.
  • Why [Companies'] Value Statements Don't Work
• Australian Companies Get Headstart on Knowledge Capital HCI Consulting, Sydney, 1994,
• • This is one of a series of articles written by Phil Cohen and Onno van Ewyk, HCI Consulting, Sydney. Most of the articles were also published in the Australian Financial Review.
• Auto-FAQ: an experiment in cyberspace leveraging , Steven D. Whitehead ,GTE Laboratories Incorporated - 40 Sylvan Road - Waltham MA 02254
• • This paper explores the idea of harnessing computer networks to overcome the knowledge acquisition bottleneck. We introduce the idea of a CYLINA (CYberspace Leveraged INtelligent Agent) --- an intelligent system that gains knowledge/information through interactions with a large population of network users.
• The Coins in the Knowledge Bank, Thomas A. Stewart & Joe McGowan; Fortune - Feb. 19, 1996
• • Here's a nifty way to measure the value of your most important asset--and thoughts about those boring old tangible assets too.
• Collaboration through Concept Maps, Brian R Gaines & Mildred L G Shaw, Proceedings of CSCL95: Computer Supported Cooperative Learning. Bloomington, October, 1995.
• • Concept maps have been used in education, policy studies and the philosophy of science to provide a visual representation of knowledge structures and argument forms. They provide a complementary alternative to natural language as a means of communicating knowledge. In many disciplines various forms of concept map are already used as formal knowledge representation systems, for example: semantic networks in artificial intelligence, bond graphs in mechanical and electrical engineering, Petri nets in communications, and category graphs in mathematics. This paper describes the design and applications of groupware concept mapping tools designed to support collaboration in dispersed learning communities.
• Coming Soon: The CKO, Tom Davenport, Techweb, CMP Publications Inc, 9/5/94
• • Some companies are creating room for a chief knowledge officer to manage unstructured information
  • Many of the companies I work with are starting to seriously address the issue of information and knowledge management. One major step they are taking is to create the post of chief knowledge officer (CKO) or an equivalent role to manage the processes of capturing, distributing, and effectively using knowledge. Organizations that have adopted this position include Hoffman-LaRoche, GE Lighting, Xerox PARC, and several consultancies, including Ernst &Young, Gemini, and McKinsey. A partner at a New York executive search firm says he is being asked to fill an increasing number of such jobs.The role of a chief knowledge officer is complex. Because the CKO is an unfamiliar concept, here are several potential aspects of the job:
• Concept Maps as Hypermedia Components Brian R. Gaines and Mildred L. G. Shaw, Knowledge Science Institute, University of Calgary {gaines, mildred}@cpsc.ucalgary.ca
• • Abstract: Concept mapping has a history of use in many disciplines as a formal or semi-formal diagramming technique. Concept maps have an abstract structure as typed hypergraphs, and computer support for concept mapping can associate visual attributes with node types to provide an attractive and consistent appearance. Computer support can also provide interactive interfaces allowing arbitrary actions to be associated with nodes such as hypermedia links to other maps and documents. This article describes a general concept mapping system that is open architecture for integration with other systems, scriptable to support arbitrary interactions and computations, and utomizable to emulate many styles of map. The system supports collaborative development of concept maps across local area and wide area networks, and integrates with World-Wide Web in both client helper and server gateway roles. A number of applications are illustrated ranging through education, artificial intelligence, active documents, hypermedia indexing and concurrent engineering. It is proposed that concept maps be regarded as basic components of any hypermedia system, complementing text and images with formal and semi-formal active diagrams.
• Conference Review: First European conference on the subject - "Leveraging Knowledge for Sustainable Advantage David J. Skyrme, The Knowledge Management Forum,1996
• • Notes from the first European conference on the subject -"Leveraging Knowledge for Sustainable Advantage" organised by Business Intelligence, and held on 26th and 27th March {1996]. This is not intended to be a blow by blow session report - more some personal impressions.